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Forgotten Password Reset

Forgotten Password Reset

Please print these instructions:

  • Go to kellycommunity.org
  • Click here to continue...
  • Click on Login
  • Everything is case sensitive.
  • Enter your Username then click on New User or Forgotten Password.
  • Enter your Username. Click Continue.
  • Now select the proper email (ex: Primary, Home, or Work) click Continue
  • A temporary password will be sent to your email.
  • When checking your e-mail for the temporary password, open a second browser (ex: internet explorer).
  • Click on Complete.
  • Go back to kellycommunity.org login using your username and the temporary password (copy & paste) that was sent to your email. (You have 20 minutes to do this.)
  • Select the image that was chosen by you during initial setup.
  • You now have the option to register your computer by clicking the box by "Register this computer for future use." This will allow you to log in by only using your username and password. (Note: You will be able to register more than one computer, e.g. work and home)
  • Enter the temporary password (copy & paste). Enter your new password and verify your password.

CU ONLINE: FIRST TIME USER INSTRUCTIONS

  • Go to kellycommunity.org
  • Click here to continue...
  • Click on Login
  • Click on New User or Forgotten Password
  • Everything is case sensitive.
  • Enter your Username then click Continue
  • Select the proper email (ex: Primary, Home or Work)
  • An email with a temporary password will be sent to your email address.
  • When checking your e-mail for the temporary password, open a second browser (ex: internet explorer).
  • Click on Complete
  • Go back to kellycommunity.org and type in your Username, copy and paste the temporary password and Login. (You have 20 minutes to do this)
  • You are at the Security Enrollment and click on Yes, enhance my security
  • Choose image of your choice. (Make note of the image you have chosen, as you will need to know this image when you log in from an unregistered computer.)
  • Click on confirm.
  • Go back to kellycommunity.org login using your username and the temporary password (copy & paste) that was sent to your email.
  • Select the image you have previously chosen.
  • You now have the option to register your computer by clicking the box by "Register this computer for future use." This will allow you to log in by only using your username and password. (Note: You will be able to register more than one computer, e.g. work and home) Enter the temporary password (copy & paste). Enter your new password and verify your password.
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