CardControl^®️

CardControl^®️ technology enables superior control, security, and financial visibility via your mobile phone. It lets you manage your cards on-the-go with an intuitive mobile app. You control when and where your cards can be used, as well as view and act on instant alerts when transactions are processed. You also can perform card management functions such as turning the card on/off, and perform basic mobile banking functions such as view balances and transactions, transfer funds between accounts linked to a card, and search for nearby ATMs.

The following controls and alerts can be customized individually by card:

LOCATION
Based on where the transaction occurs (merchant location)

Control Preferences
Set geographic restrictions where the card can/can’t be used.

My Location: Compare your smartphone location to the merchant’s location for in-store purchase.

My Regions: Set regions (region on a map, city, state, postal code or country) for card usage. Up to three regions can be specified.

Block International: Does not allow card to be used internationally. This option can only be selected when My Location and My Regions are turned off.

Note: You will still need to notify us if you are traveling, as all host settings override any CardControl^®️ setting.

Alert Preferences 
You can set up one of the following location policies. Only one location can be set at one time, and the location policy is always based on the primary device.

My Location: “Follow-Me” alert when your smartphone location is different from merchant location for in-store purchase transaction.

My Regions: Transaction (i.e. Merchant) location is outside card-use area predefined by you (such as a region on a map, city, state, postal code or country.) Up to three regions can be specified.

Block International: An alert will be generated if your card is used internationally. Cannot be used in conjunction with My Location and My Regions.

THRESHOLD
Based on the threshold amount set by the user.

Control Preferences
Restrict transaction based on the dollar amount: You can set a specific amount for transaction.
Set thresholds for available balance: When you log in, the system requests updated balance information. The information for your accounts is compared with the alert settings, and if appropriate, an alert will be sent.

Alert Preferences
Any of the following alert threshold preferences may be set:
Card Threshold Amount: Alert is sent when transaction amount exceeds specified threshold amount.
Account Low Balance Threshold: Alert is sent when the balance received by CardControl^®️ (during login or refresh) is below the specified threshold amount.

TRANSACTION TYPE
Based on the type of transaction at point of sale.

Control Preferences
Any of the following types may be turned on to deny transactions of that type: 

In-store (card present)
Online (including bill pay)
Mail/Phone Order
Auto Pay (recurring transactions)
ATM Transactions (except balance inquiries)
Others

Alert Preferences
Any of the following types may be turned on to send an alert when a transaction of that type occurs:

In-store (card present)
Online (including bill pay)
Mail/Phone Order
Auto Pay (recurring transactions)
ATM Transactions (except balance inquiries)
Others

MERCHANT TYPE
Based on the type of merchant where transaction occurred. (Note: These are ignored for ATM and Auto Pay transactions.)

Control Preferences
Any of the following types may be turned on to deny transactions of that type: 

Department Stores
Entertainment
Gas Station
Groceries
Household
Personal Care
Restaurants
Travel
Age Restricted
Others

Alert Preferences
Any of the following types may be turned on to send an alert when a transaction of that type occurs:

Department Stores
Entertainment
Gas Station
Groceries
Household
Personal Care
Restaurants
Travel
Age Restricted
Others

ON/OFF

Control Preferences
Only allow transactions when you turn your card on:

A card can be turned on or off with a single touch
A card can be turned on for a short duration of time or purchase window
You can see and change instantaneous card status via a mobile application

Alert Preferences
N/A

• Control when and where your card is used
• Receive near-real-time notifications to alert you of any unauthorized use
• Secure your accounts by locking your card when not in use and unlocking for use
• Control dependent purchases to avoid misuse

After the initial registration and authentication, you will only need to login to your Kelly Community mobile banking app to access the features of CardControl “R”.

No, this is a mobile app and is controlled by a smartphone.

Please contact us directly with any support questions.

Yes. If your phone has an internet connection, the app will work.

An alert is triggered or a control is initiated by in-store transactions that occur outside of the area where your primary mobile device is located. The mobile device must have location services (GPS) enabled with permission to use the current location. If your phone is turned off, without cellular service, or does not provide GPS location coordinates it will use the last saved GPS location. However, if this situation occurs for more than eight hours, CardControl “R” temporarily ignores the My Location policies. Transactions would not trigger alerts or control denials based on My Location preferences during this time; however an alert would be generated informing you that a transaction was conducted.

There is no limit to the number of cards that you can set up, as long as the account is with Kelly Community.

Notifications are push notifications in app. You do not need to be logged in.

When the card is off, most card transactions are denied by CardControl “R” and alerts are generated for attempted transactions. However, Auto-pay transactions and credits (deposits, returns and reversals) are exempt from this high-level control.

You can turn your cards off, leave them off as long as you want to, and only turn them back on when you want to perform transactions.