Vishing Scam is targeting credit union members.
Credit union members across the United States are being targeted through a vishing (phone-based phishing) scam. The scam involves fraudsters spoofing the phone number of your credit union making the call appear to originate from your credit union. The fraudsters tell members they are calling about suspicious debit card activity, asking the member for their CVV2/CVC2 number and card expiration date as the means of verifying their identity.
Those perpetrating the fraud are already in possession of counterfeit magnetic stripe debit cards, which they in turn use to change the member’s debit card PIN through the card processor’s voice response unit. Once the PIN has been changed, the cards are being used to make ATM withdrawals, as well as in-store purchases.
Protecting Your Debit Card
- Never give out your personal information over the phone.
- If you are called about suspicious activity on your account, ask for the representative’s name. Then hang up and call the credit union back asking to speak to the employee who called you.